Tag Archive: Phone Repair


Android and Windows smartphones to get ‘kill switch’

Google and Microsoft have both revealed that they will integrate a ‘kill switch’ into the next versions of their smartphone operating systems, allowing customers to disable their devices if they are lost or stolen.

Google told Bloomberg that it will add a “factory reset protection solution” to its next version of Android

Meanwhile, Microsoft’s vice president for US government affairs, Fred Humphries, said that the company would be adding new anti-theft capabilities to its Find My Phone feature in Windows Phone before July 2015.

“With these additional features, we’re hopeful that technology – as part of a broader strategy – can help to further reduce incentives for criminals to steal smartphones in the first place,” Humphries said in a blog post.

The news comes after Apple introduced ‘activation lock’ and ‘delete phone’ to its Find My iPhone app in September 2013.

As a result, robberies involving the company’s products reportedly decreased by 19 per cent in New York in the first five months of this year. San Francisco and London have also seen Apple-related robberies drop.

New York attorney general Eric Schneiderman said the statistics illustrate the “stunning effectiveness of kill switches”, and has called for other smartphone companies to add theft-deterrence features to their devices.

US Senator Amy Klobuchar, a Minnesota Democrat, and Jose Serrano, a New York Democrat, have both introduced bills that would require phones sold in the US to include kill-switch technology.

Last summer, the Mayor of London Boris Johnson also wrote to eight companies – including Apple, Samsung and Google – stating that about 10,000 handsets are stolen every month in London, and manufacturers have a “corporate responsibility” to help tackle thefts.

“If we are to deter theft and help prevent crimes that victimise your customers and the residents and visitors to our city, we need meaningful engagement from business and a clear demonstration that your company is serious about your corporate responsibility to help solve this problem,” Mr Johnson told manufacturers.

“Each of your companies promote the security of your devices, their software and information they hold, but we expect the same effort to go into hardware security so that we can make a stolen handset inoperable and so eliminate the illicit second-hand market in these products.

“We hope you would support this objective. Customers and shareholders surely deserve to know that business cannot and must not benefit directly from smartphone theft through sales of replacement devices.”

Source: The Telegraph

WARNING: Factory Resetting your Android may leave private data on your device

It’s never fun to have to issue a warning, but a new study by the LA Times indicates that the Factory Reset function on Android devices may not work as advertised. The site worked with a security expert to run a test on BlackBerry, Android, and iOS devices as well as PCs. It discovered that important, sensitive data could be retrieved on a large portion of Android devices even after the Factory Reset feature had been properly used.

Robert Siciliano, an identity theft expert from McAfee performed the experiment, where he purchased 30 used devices (mostly smartphones and laptops) from random users on Craigslist. His goal was to see how smart people were about removing their personal information from phones, but as it turns out, even though a majority of owners did correctly Factory Reset their Android devices, he was still able to retrieve vital data like “Social Security numbers, child support documents, credit card account log-ins, and a host of other personal data.” This finding is all the more disturbing since he could find no problems with the way iPhones, iPads, or BlackBerry devices delete their data. The only other weak link was Windows XP, which is so old it’s almost expected.

We’ve reached out to Google’s Android team to try and learn more about this potential vulnerability, but have not heard back as of publication. We’ll update this article if and when we get some answers.

Until we learn more, we don’t recommend that you don’t sell your used Android devices to anyone that you don’t know or trust. It’s quite possible that personal information could be leaked from it.

Ryan: I’ve owned a couple Android phones and I also have the Galaxy Tab.. I am back to BlackBerry and using the 9900, I find Android Phones to drop calls and bug out with force close errors more often like I like when using a phone.  And I can’t seem to drop this keyboard.. emails are much quicker on a BlackBerry than other devices. It would be interesting if RIM decided to let other companies use their keyboard design.

Source: DigitalTrends